Privacy Policy

Welcome to Meal'u. This Privacy Policy explains how Meal'u ("we", "us", or "our") collects, uses, stores, and protects personal information when you use our website (the "Service"). This policy applies to all visitors and waitlist subscribers.

Information You Provide

• Email Address: When you voluntarily join our waitlist.

Information Collected Automatically

We use PostHog to automatically collect certain information to help us understand how visitors use our site. We operate PostHog in cookieless mode to maximize your privacy:

• Device & Browser Information: Browser type, screen resolution, operating system.
• Usage Data: Pages visited, buttons clicked, and interactions.
• Referral & Campaign Data: UTM parameters (source, medium, campaign, content, term) to measure marketing effectiveness.
• Hashed IP Address & Approximate Location: IP addresses are hashed and anonymized; they are not stored in plain text.

We use the collected information to:

• Manage waitlist registrations.
• Send product launch announcements and related marketing updates.
• Understand website usage and measure marketing campaigns.
• Improve our website and product offerings.

We use PostHog for product analytics. PostHog helps us understand user behavior so we can build a better product. Through PostHog, we collect anonymized or pseudonymized event data (such as page views and waitlist signs ups) and associate it with device/browser information.

We prioritize your privacy by operating our analytics platform (PostHog) in cookieless mode. This means we do not set or use analytics cookies to track you across different sessions or websites, nor do we store persistent identifiers on your device for analytics purposes. If our website uses any cookies, they are strictly necessary for the core functionality and security of the platform.

When you join the Meal'u waitlist, we collect your email address to notify you when the app launches and to send related marketing updates. You may request to be removed from this list at any time by contacting us.

We rely on trusted third-party service providers, including:

• Vercel: Frontend website hosting.
• Railway: Backend API hosting.
• MongoDB: Database storage for waitlist entries.
• Resend: Email delivery services.
• PostHog: Analytics and user behavior tracking.

These providers process your data strictly to facilitate their respective services.

We retain personal information (such as waitlist emails) for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, such as notifying you of our launch and sending marketing updates, unless a longer retention period is required by law.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no internet transmission or electronic storage is completely secure.

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data from our waitlist.
• Object to certain data processing.

To exercise these rights, please contact us.

Our website has no specific age limit; however, it is not intentionally directed at children under the age of 13. We do not knowingly collect personal information from young children.

We operate under the jurisdiction of Egypt and the United Kingdom. Our third-party service providers (such as Vercel and MongoDB) may process or store your data on servers located outside of these regions (e.g., in the United States). By using the Service, you acknowledge this transfer.

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]